Privacy Policy

Your privacy. Our priority.

At Touratu, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Your trust helps us build a better travel community.
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Privacy, Content & Affilaite Policy – Touratu

Effective Date: 07/10/2024 Last Updated: 07/04/2026


1. Introduction

Touratu Travels Private Limited (“Touratu”, “we”, “us”, “our”) operates www.touratu.com and associated applications (“Platform”).

Touratu is a travel discovery platform that enables users to:

  • Explore destinations
  • View location-based social media content
  • Contribute travel posts and locations

We are committed to protecting your privacy and ensuring transparency in how your data is handled.


2. Nature of Platform

Touratu:

  • Is not a booking platform
  • Does not sell travel services
  • Acts as a content aggregation + discovery platform

Content includes:

  • User-generated posts
  • Embedded social media content

3. Data We Collect

We follow a minimal data collection model.

Mandatory:

  • Name
  • Email (OTP login)

Optional:

  • Country
  • Phone number

Automatically Collected:

  • IP address
  • Device/browser data
  • Cookies & analytics

User Content:

  • Posts
  • Images/videos
  • Location submissions

⚠️ All submitted content is publicly visible.


4. How We Use Your Data

We use data to:

  • Enable login (OTP-based)
  • Display and manage content
  • Improve platform experience
  • Analyze usage (Google Analytics)
  • Prevent fraud and abuse

We do not sell your data.


5. Legal Basis & Compliance

As aligned with your earlier draft :

We comply with:

  • India IT Act (2000)
  • DPDP Act (2023 – evolving)
  • GDPR principles (for international users)

Users have rights to:

  • Access
  • Correct
  • Delete
  • Restrict processing

6. Cookies Policy

We use cookies for:

  • Login sessions
  • Analytics (Google)

Users can:

  • Disable cookies
  • Control preferences via browser

7. Data Sharing

We share data only with:

  • Zoho (CRM, communication)
  • Google (analytics)
  • Hosting infrastructure

And:

  • Legal authorities (if required)

8. International Data Transfers

Your data may be processed globally.

We ensure:

  • Secure infrastructure
  • Contractual safeguards

9. Data Retention

We retain user data:

  • Up to 3–5 years
  • Or as required by law

Then:

  • Deleted or anonymized

10. Security

We implement:

  • Secure servers
  • Controlled access
  • Encryption protocols

⚠️ No system is fully secure.


11. Content Policy (Core Section)


11.1 Content Ownership

  • Users retain full ownership
  • Touratu does not claim ownership

11.2 License to Touratu

By submitting content, you grant Touratu:

  • Worldwide
  • Royalty-free
  • Non-exclusive license

To:

  • Display
  • Promote
  • Distribute
  • Reuse

11.3 Embedded Content

Touratu integrates:

  • Instagram
  • YouTube
  • Other social platforms

✔ Creator profile names are visible by default ✔ Ownership remains with original creator


11.4 AI-Based Moderation

Touratu may use:

  • AI tools
  • Automated systems

To:

  • Detect harmful or non-compliant content
  • Improve moderation efficiency

⚠️ Final decisions may include human review.


11.5 Content Review & Moderation

All content:

  • Goes through internal checks
  • May be approved, rejected, or removed

Touratu reserves the right to:

  • Remove content without notice
  • Suspend accounts
  • Limit visibility

11.6 Prohibited Content

Users must NOT post:

  • Fake or misleading travel info
  • Copyright violations
  • Adult/explicit material
  • Hate speech or harmful content
  • Spam or excessive promotions
  • Illegal or unsafe content

11.7 Creator & Commercial Use

Touratu allows:

  • Travel creators
  • Influencers
  • Businesses

To:

  • Share content
  • Gain visibility
  • Get brand collaboration opportunities

⚠️ Touratu does NOT guarantee:

  • Brand deals
  • Revenue generation

11.8 Future Features (Important Legal Cover)

Touratu may introduce:

  • Comments
  • Likes
  • Interaction features

Users must comply with this policy for all interactions.


12. Copyright & DMCA Policy

If you believe content violates your rights:

You may submit a request with:

  • Proof of ownership
  • Content URL
  • Identity details

Send to: 📧 care@touratu.com

Touratu may:

  • Remove content
  • Restrict access
  • Take necessary action

13. Advertising & Sponsored Content

Touratu may display:

  • Sponsored posts
  • Featured content
  • Advertisements

We are NOT responsible for:

  • Third-party claims
  • External services

14. Third-Party Disclaimer

Touratu does not guarantee:

  • Accuracy of travel information
  • Quality of services shown

Users must verify independently.


15. Affiliate Disclosure & Third-Party Partnerships

Some of the links, booking buttons, recommendations, listings, or travel-related services displayed on our platform may be affiliate links. This means that if you click on certain links and make a purchase, reservation, booking, or other qualifying transaction, Touratu may receive a commission, referral fee, or other form of compensation from our partners at no additional cost to you.

These affiliate relationships may include, but are not limited to:

  • Hotels and accommodation providers
  • Tour and activity operators
  • Travel booking platforms
  • Transportation providers
  • Travel insurance companies
  • Car rental services
  • Travel-related products and services

Any compensation received helps support the operation, development, maintenance, and improvement of the Touratu platform.

We strive to provide accurate, useful, and unbiased travel information. However, the existence of an affiliate relationship may influence the placement, visibility, or presentation of certain listings, offers, advertisements, or recommendations on our website.

Users should independently verify pricing, availability, policies, reviews, and suitability of any third-party product or service before making a purchase or booking decision.

When you click on affiliate links, third-party partners may use cookies, tracking pixels, referral identifiers, or similar technologies to track referrals and attribute commissions. Such tracking may collect certain information in accordance with the privacy policies of those third parties.

Touratu does not own, operate, or control third-party websites, booking systems, products, or services accessed through affiliate links. Any transaction, purchase, booking, or interaction you make with a third-party provider is solely between you and that provider and is governed by their respective terms, conditions, and privacy policies.

By using our website, you acknowledge and agree that Touratu may participate in affiliate marketing programs and may earn compensation at no additional cost to you. This helps us keep our travel content and platform running.

15. Children’s Privacy

  • Platform open for browsing to all
  • We do not knowingly collect data from children under 13

16. User Rights

Users can:

  • Access data
  • Modify data
  • Delete account
  • Withdraw consent

Contact: 📧 care@touratu.com


17. Updates to Policy

We may update this policy anytime.

Continued use = acceptance


18. Limitation of Liability

Touratu is not liable for:

  • User-generated content
  • Third-party services
  • Content inaccuracies

Use platform at your own risk.


19. Grievance Officer

Mr. Prakash Sahu Touratu Travels Private Limited 906, Vikram Tower, Sector 77 Noida – 201301, India

📧 care@touratu.com 📞 +91-9091019100

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