Privacy Policy & Content Policy – Touratu

Effective Date: 07/10/2024 Last Updated: 07/04/2026

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1. Introduction

Touratu Travels Private Limited (“Touratu”, “we”, “us”, “our”) operates www.touratu.com and associated applications (“Platform”).

Touratu is a travel discovery platform that enables users to:

• Explore destinations
• View location-based social media content
• Contribute travel posts and locations

We are committed to protecting your privacy and ensuring transparency in how your data is handled.

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2. Nature of Platform

Touratu:

• Is not a booking platform
• Does not sell travel services
• Acts as a content aggregation + discovery platform

Content includes:

• User-generated posts
• Embedded social media content

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3. Data We Collect

We follow a minimal data collection model.

Mandatory:

• Name
• Email (OTP login)

Optional:

• Country
• Phone number

Automatically Collected:

• IP address
• Device/browser data
• Cookies & analytics

User Content:

• Posts
• Images/videos
• Location submissions

⚠️ All submitted content is publicly visible.

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4. How We Use Your Data

We use data to:

• Enable login (OTP-based)
• Display and manage content
• Improve platform experience
• Analyze usage (Google Analytics)
• Prevent fraud and abuse

We do not sell your data.

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5. Legal Basis & Compliance

As aligned with your earlier draft :

We comply with:

• India IT Act (2000)
• DPDP Act (2023 – evolving)
• GDPR principles (for international users)

Users have rights to:

• Access
• Correct
• Delete
• Restrict processing

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6. Cookies Policy

We use cookies for:

• Login sessions
• Analytics (Google)

Users can:

• Disable cookies
• Control preferences via browser

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7. Data Sharing

We share data only with:

• Zoho (CRM, communication)
• Google (analytics)
• Hosting infrastructure

And:

• Legal authorities (if required)

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8. International Data Transfers

Your data may be processed globally.

We ensure:

• Secure infrastructure
• Contractual safeguards

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9. Data Retention

We retain user data:

• Up to 3–5 years
• Or as required by law

Then:

• Deleted or anonymized

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10. Security

We implement:

• Secure servers
• Controlled access
• Encryption protocols

⚠️ No system is fully secure.

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11. Content Policy (Core Section)

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• Users retain full ownership
• Touratu does not claim ownership

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By submitting content, you grant Touratu:

• Worldwide
• Royalty-free
• Non-exclusive license

To:

• Display
• Promote
• Distribute
• Reuse

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Touratu integrates:

• Instagram
• YouTube
• Other social platforms

✔ Creator profile names are visible by default ✔ Ownership remains with original creator

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Touratu may use:

• AI tools
• Automated systems

To:

• Detect harmful or non-compliant content
• Improve moderation efficiency

⚠️ Final decisions may include human review.

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All content:

• Goes through internal checks
• May be approved, rejected, or removed

Touratu reserves the right to:

• Remove content without notice
• Suspend accounts
• Limit visibility

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Users must NOT post:

• Fake or misleading travel info
• Copyright violations
• Adult/explicit material
• Hate speech or harmful content
• Spam or excessive promotions
• Illegal or unsafe content

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Touratu allows:

• Travel creators
• Influencers
• Businesses

To:

• Share content
• Gain visibility
• Get brand collaboration opportunities

⚠️ Touratu does NOT guarantee:

• Brand deals
• Revenue generation

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Touratu may introduce:

• Comments
• Likes
• Interaction features

Users must comply with this policy for all interactions.

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12. Copyright & DMCA Policy

If you believe content violates your rights:

You may submit a request with:

• Proof of ownership
• Content URL
• Identity details

Send to: 📧 care@touratu.com

Touratu may:

• Remove content
• Restrict access
• Take necessary action

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13. Advertising & Sponsored Content

Touratu may display:

• Sponsored posts
• Featured content
• Advertisements

We are NOT responsible for:

• Third-party claims
• External services

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14. Third-Party Disclaimer

Touratu does not guarantee:

• Accuracy of travel information
• Quality of services shown

Users must verify independently.

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15. Children’s Privacy

• Platform open for browsing to all
• We do not knowingly collect data from children under 13

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16. User Rights

Users can:

• Access data
• Modify data
• Delete account
• Withdraw consent

Contact: 📧 care@touratu.com

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17. Updates to Policy

We may update this policy anytime.

Continued use = acceptance

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18. Limitation of Liability

Touratu is not liable for:

• User-generated content
• Third-party services
• Content inaccuracies

Use platform at your own risk.

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19. Grievance Officer

Mr. Prakash Sahu Touratu Travels Private Limited 906, Vikram Tower, Sector 77 Noida – 201301, India

📧 care@touratu.com 📞 +91-9091019100